Privacy Policy

1. Introduction

SecBox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service, website, and applications (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a purchase
• Contact customer support
• Subscribe to our newsletter

This information may include your name, email address, payment information, and communication preferences.

2.2 Usage Information

We collect limited usage information to maintain and improve our Service:

• Connection timestamps (when you connect and disconnect)
• Bandwidth usage
• Server location selection
• App version and operating system

2.3 Information We Do NOT Collect

SecBox operates under a strict no-logs policy. We do NOT collect, store, or monitor:

• Your browsing history
• Traffic destination or data content
• DNS queries
• Your real IP address when connected

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our VPN service
• Process payments and manage subscriptions
• Provide customer support
• Send important service notifications
• Comply with legal obligations
• Prevent fraud and abuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in operating our service

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• AES-256 encryption for all VPN traffic
• Secure server infrastructure
• Regular security audits
• Employee access controls

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing
• Data portability

To exercise these rights, please contact us at privacy@secbox.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@secbox.com
• Address: Privacy Security Solutions Limited
  Suite C, Level 7, World Trust
  Tower, 50 Stanley Street,
  Central,
  Hong Kong