Terms of Service
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing or using SecBox's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
These Terms constitute a legally binding agreement between you and SecBox. We may modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Description of Service
SecBox provides virtual private network (VPN) services that allow you to:
- Encrypt your internet connection
- Protect your online privacy
- Access geo-restricted content
- Secure your data on public Wi-Fi networks
Our service is provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of the service at any time.
3. Account Registration and Security
To use our service, you must create an account and provide accurate, complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains current and accurate
4. Acceptable Use Policy
You agree to use our service only for lawful purposes. You may NOT use our service to:
- Engage in illegal activities
- Distribute malware or conduct cyberattacks
- Spam, phish, or engage in fraudulent activities
- Violate intellectual property rights
- Harass, threaten, or harm others
- Attempt to circumvent our security measures
Violation of this policy may result in immediate termination of your account.
5. Subscription and Payment
5.1 Subscription Plans
We offer various subscription plans with different features and pricing. All prices are subject to change with notice.
5.2 Payment Terms
- Payments are processed in advance for the selected billing period
- All fees are non-refundable except as required by law
- Failed payments may result in service suspension
- You authorize us to charge your payment method automatically
5.3 Refund Policy
We offer a 30-day money-back guarantee for new subscribers. Refund requests must be submitted within 30 days of your initial purchase.
6. Service Limitations
While we strive to provide reliable service, we cannot guarantee:
- 100% uptime or uninterrupted service
- Specific connection speeds
- Access to all websites or services
- Compatibility with all devices or software
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We maintain a strict no-logs policy and do not monitor, record, or store your online activities.
8. Intellectual Property
All content, features, and functionality of our service are owned by SecBox and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, or create derivative works based on our service without our express written permission.
9. Limitation of Liability
To the maximum extent permitted by law, SecBox shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service.
Our total liability to you for any claims shall not exceed the amount you paid for the service in the 12 months preceding the claim.
10. Termination
Either party may terminate this agreement at any time. We may suspend or terminate your account immediately if you violate these Terms.
Upon termination, your right to use the service will cease immediately, but these Terms will remain in effect as to any prior use.
11. Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Jurisdiction].
12. Contact Information
If you have questions about these Terms, please contact us:
- Email: legal@secbox.com
- Address: Privacy Security Solutions Limited
Suite C, Level 7, World Trust
Tower, 50 Stanley Street,
Central,
Hong Kong